FREQUENTLY ASKED QUESTIONS
Our cookies are baked fresh in small batches and individually sealed for freshness. They’re then packaged in a Treats by G box, perfect for gifting (or keeping all to yourself!).
Yes! We ship anywhere in the U.S. Each cookie is packaged carefully to ensure it arrives fresh and ready to enjoy.
Cake orders require a little extra love and time. Please reach out at least 7–10 days in advance so we can discuss your design, flavors, and details. Once confirmed, we’ll send you an invoice to lock it in.
Ordering & Availability
For cookies, we recommend ordering at least 3–5 days before you need them.
For cakes or large custom orders, 1–2 weeks is ideal.
Yes! All of our treats are allergen-friendly. Please check each product description for details, or reach out if you have specific dietary needs.
For shipped cookie orders, the minimum is one dozen. Local pickup and custom orders may vary — just ask!
We’ll always do our best! Please email us, and if our schedule allows, we’ll make it happen.
All major credit cards are accepted through our website checkout. For custom orders, we’ll send you an invoice online.
Pickup & Delivery
Yes! We’re based in Manhattan. You can choose pickup at checkout or inquire about local delivery options.
Yes — at checkout you’ll see an option to select your preferred delivery or pickup date.
Don’t worry! Our cookies are sealed and stay fresh, but we recommend bringing them inside as soon as possible to keep them at their best.
Shipping
Our cookies stay fresh for about a week at room temperature in their sealed bags. They can also be frozen for up to 3 months.
Yes! Just enter the recipient’s address at checkout. You can also add a personalized gift note, and we’ll include it in the box.
Each cookie is individually sealed, then packed carefully in bubble wrap and a sturdy Treats by G box so they arrive safe and sound.
Custom & Special Orders
Yes! We love creating mini cookies, custom packaging, or themed flavors for weddings, showers, and parties.
Definitely. Share your inspiration or palette, and we’ll do our best to make your treats match the vibe of your event.
Yes! We work with businesses for client gifts, holiday boxes, and special events. Reach out and we’ll create a custom package for you.
Product Details
Keep them in their sealed bags at room temperature for up to a week. For longer storage, freeze them and enjoy as needed.
Yes. All of our nice treats are allergen-friendly, but we always encourage you to double-check ingredients before ordering if you have severe allergies.
General
We bake out of Manhattan, NY. While we don’t have a storefront (yet!), all orders can be placed directly through our website.
Yes! We occasionally pop up at local markets and events. Follow us on Instagram [@gettreatsbyg] to see where we’ll be next.
Have Any Other Questions?
Fill out the form below or email us at contact@treatsbyg.com — we’d love to hear from you!